Video Instructions

We need to estimate the volume and requirements of your move. The easiest way for you to provide this information is to send us a video  on WhatsApp of all the items you want to move.

Hints for a Successful Video

Show Accessibility Options

It's essential to show the parking situation and staircase and lift.

Record All Rooms

Ensure you don't forget about a room, basement, cupboard, or shed.

Don't Forget the Details

Focus on oversized items like wardrobes, cabinets, and kitchens.

Pan Your Phone Slowly

Slowly pan over the contents of a room. Then, focus on each item of furniture.

Hold Phone Horizontally

To fit more in, hold your phone horizontally. Then record.

Turn the Lights On

Please make sure the lighting is good; it makes the video clear.

What our customers say

SMOOVER is all about providing the best possible moving experience: low stress, perfect planning and execution while maintaining transparent communication via WhatsApp. Our customers appreciate this – a lot. See for yourself our latest reviews here:


  • Smoover was excellent for our move within Berlin. The communication on WhatsApp was quick and easy. Everything was in english which made it easier. They were punctual, very careful with our things, ve... Read More
  • Fantastic moving service, probably one of the best moving company in Germany. The team were quick in response, patient and very thoughtful throughout the planning. The move overall is quick and smooth... Read More
  • Excellent experience with the moving company. They communicate in English as well, it is totally hassle free, all prior communications were on WhatsApp and transfer was really smooth. It took them har... Read More

Ready to move?

We just need a few quick details about your moving requirements and we’ll revert with a fixed price quote.