Video Instructions

We need to estimate the volume and requirements of your move. The easiest way for you to provide this information is to send us a video  on WhatsApp of all the items you want to move.

Hints for a Successful Video

Show Accessibility Options

It's essential to show the parking situation and staircase and lift.

Record All Rooms

Ensure you don't forget about a room, basement, cupboard, or shed.

Don't Forget the Details

Focus on oversized items like wardrobes, cabinets, and kitchens.

Pan Your Phone Slowly

Slowly pan over the contents of a room. Then, focus on each item of furniture.

Hold Phone Horizontally

To fit more in, hold your phone horizontally. Then record.

Turn the Lights On

Please make sure the lighting is good; it makes the video clear.

What our customers say

SMOOVER is all about providing the best possible moving experience: low stress, perfect planning and execution while maintaining transparent communication via WhatsApp. Our customers appreciate this – a lot. See for yourself our latest reviews here:


  • Super great! Not one thing was damaged, they were really quick and the communication is solid. I arrived slightly later than the movers and the organisers were quick to contact the movers to let them ... Read More
  • I had a great moving experience with the team. They took great care loading and unloading my stuff including my motorbike and e-bike. They were quick and the whole process from inquiry to final delive... Read More
  • The moving service from Smoover was great. I booked the service for moving 20 boxes from Siegen Germany to Newcastle upon Tyne UK. All by goods arrived on time without any issues. The communication wa... Read More

Ready to move?

We just need a few quick details about your moving requirements and we’ll revert with a fixed price quote.