Moving with a system at a fair price
Every Smoover move follows a process designed by a PMP-certified project manager, with quality criteria for each step, recorded digitally and tracked right down to the crew on site. Because we don’t need home visits and keep our operation lean, we pass the savings straight on to you.
ISO certifiedprocessesWhat is the Smoover Advantage?
The Smoover Advantage combines professional project management, defined quality criteria for every step and digital workflows. You get a fully planned move with a fixed-price quote. And because we work without home visits and with little overhead, you pay for your move, not for our administration.
| Processes | ISO certified, designed by a PMP-certified project manager |
|---|---|
| Quality | Defined criteria for every step, documented by the crew |
| Software | One system for office and crews: MovingTech |
| Survey | Not needed: inventory list, photos or video |
| Quote | Fixed price for the agreed scope |
| Insurance | Every move insured through Allianz |
Every move is a project, and we run it like one
A move has everything that defines a project: a clear scope, a fixed deadline, several people involved and risks you want to know about in advance. That is why our workflows were designed by a PMP-certified project manager. PMP stands for Project Management Professional, the internationally recognised certification of the Project Management Institute (PMI).
The result is one standard process from your first enquiry to the handover at your new home. Every step has an owner, a defined result and a clean handover to the next step. Nothing depends on someone remembering it.
A clear scope
Inventory, services and access conditions are written into your quote before you book, so everyone works from the same plan.
Clear responsibilities
For every step it is clear who is in charge: planning, the crew leader on site and your contact for questions.
Risks sorted in advance
Parking zones, narrow staircases, customs documents or fragile pieces are handled during planning, not on moving day.
ISO certified
Our processes are ISO certified: documented, externally audited and continuously improved.
The Smoover Project Lifecycle: six phases, one process
Every move goes through the same six phases. Each phase has a fixed process in our software, and the software is organised in exactly the same way. Nobody has to wonder what comes next, and no information gets lost between office and crew.
- Requirements analysis.We establish what is moving and under which conditions: inventory, access at both addresses, dates and special requests. Digitally, via a list, photos or video.
- Quote.Based on the analysis, we prepare your fixed-price quote with a clearly defined scope, services and dates.
- Resource planning.As soon as you accept the quote, we assign the right resources: staff, trucks and protective equipment. To do this, we break the work down into a work breakdown structure with clear work packages.
- Handover to the crew.The finished plan goes to the assigned crew. The foreman reviews everything again in advance: inventory, access, materials and schedule.
- Execution.On moving day, the foreman records progress directly in the software. Special circumstances and deviations are documented straight away, not after the fact.
- Close-out.We close the moving project properly and make sure you are happy with the result.
Everything recorded digitally, so quality keeps improving
Because every phase is mapped in the software and the foreman records everything on moving day, each move produces a complete record. Problems become visible earlier, often during planning rather than at unloading.
Anything that still goes wrong isn’t forgotten: it goes into our continuous improvement process. We adjust checklists, planning or equipment so the same mistake doesn’t happen again. Every move makes the next one better.
Quality criteria per phase
For every phase we have defined what “done right” means before the next phase starts.
Problems spotted earlier
Missing details, tight time windows or difficult access are caught when planning and the foreman review the plan, not on moving day.
Continuous improvement
We analyse documented deviations and fix their cause in the process, checklist or equipment.
One shared record
Office and crew work from the same data, so questions and handovers don’t get lost.
Tracked in specialised software, right down to the crew on site
Many moving companies still organise themselves with an email inbox, spreadsheets and paper lists. At Smoover, enquiry, inventory, calculation, documents and communication come together in one system: MovingTech, a software platform built specifically for moving companies.
One move, all the data
Customer details, inventory, quote, photos and documents are stored together with each move instead of scattered across inboxes.
Used by our crews
Our crews work with the same software: they see the inventory, notes and checklists and record their work on site.
Customs and documents in order
For international moves, for example to London or to Switzerland, we create and track packing lists and customs documents in the same system.
Communication that doesn’t forget
Reminders and updates by WhatsApp and email are linked to the status of your move.
Want to know more about the platform? Visit moving-tech.com.
No home visit needed: we record your inventory digitally
Traditionally, a surveyor visits before the quote, walks through your home and estimates the volume. That costs you an appointment, and it costs the moving company working time and travel, which end up in the price.
With Smoover you send us an inventory list, photos or a short video, for example via WhatsApp. For a larger home, a short video is enough and we create the list for you. We check it with you, and your quote is ready without anyone ringing your doorbell.
- Your effortSend a list, photos or a video
- No appointmentNo waiting for a survey slot
- Basis of your quoteInventory, access and booked services
- ResultA fixed price for the agreed scope
Tips for a complete list: estimate your moving volume.
A lean operation, and the savings go to you
Your price is made up of what your move actually needs: crew, vehicle, distance, materials and time. What we don’t have to price in: survey trips, a large back office retyping enquiries or an extensive branch network. For a detailed breakdown, see what a moving company costs.
Because planning, calculation and documentation run digitally, each move needs less administration. We pass that saving directly on to our customers. For the quality we deliver, our prices compare well internationally and are often lower than those of large, established moving companies with field surveyors and a big administrative apparatus.
| Traditional approach | Smoover | |
|---|---|---|
| Survey | On-site appointment with a surveyor | Digital: list, photos or video |
| Processes | Often depend on the individual crew | ISO certified, designed by a PMP-certified project manager |
| Organisation | Email, spreadsheets, paper lists | One system for office and crews |
| Price | Includes field staff and overhead | Lean calculation, savings passed on |
Get a first estimate with the moving price calculator. Your fixed-price quote is based on your inventory.
Questions about the Smoover Advantage
What is the Smoover Advantage?
It is how we run moves: processes designed by a PMP-certified project manager, quality criteria for every step, digital tracking in specialised software and no home visits. The lean operation lets us offer fair prices for the quality we deliver.
What is the Smoover Project Lifecycle?
The Smoover Project Lifecycle describes the six phases every move goes through with us: requirements analysis, quote, resource planning, handover to the crew, execution and close-out. Each phase has a fixed process in our software and quality criteria that must be met before the next phase starts.
Does Smoover visit my home before the move?
No, that is not necessary. You send us an inventory list, photos or a short video, for example via WhatsApp. For a larger home, a short video is enough and we create the inventory list for you.
What does PMP-certified mean?
PMP (Project Management Professional) is an internationally recognised certification from the Project Management Institute (PMI). Our moving processes were designed by a PMP-certified project manager, so every move follows a structured plan with a defined scope, clear responsibilities and checkpoints.
Why can Smoover be cheaper than large moving companies?
We do not send surveyors, and our software takes over much of the administrative work. That lowers our cost per move, and we pass the savings on to you. Your actual price depends on your inventory, the distance, access at both addresses and the services you book.
Which software does Smoover use?
We work with MovingTech, a software platform built for moving companies. It brings together enquiries, inventory, calculation, customs documents and communication, and our crews use it on site too. More at moving-tech.com.
Is Smoover certified and insured?
Our processes are ISO certified. Every Smoover move is insured through Allianz. Different levels of cover are available depending on the value of your belongings, and we explain them before you book.
Useful next steps
See the difference for yourself
Send us both addresses, your dates and an inventory. You’ll get a fixed-price quote, without a survey appointment.
Illustrations are AI-generated and symbolic, not photos of customer moves.